Job Description

Key Responsibilities:

• Qualtrics Development :
  • Design, implement, and maintain surveys using Qualtrics.
  • Work with cross-functional teams to develop automated workflows and integrate Qualtrics with internal systems.
  • Implement logic and advanced survey features (e.g., quotas, custom reporting).
  • Troubleshoot and resolve issues related to survey design and data collection processes.
• Tableau Dashboard Development :
  • Create interactive Tableau dashboards that visualize complex survey data and other organizational data sources.
  • Collaborate with business teams to define KPIs and report requirements.
  • Maintain and update Tableau dashboards as needed to reflect evolving business needs.
  • Optimize dashboard performance for quick, real-time access to key metrics.
• Data Management :
  • Manage and clean Qualtrics data to ensure accuracy and reliability.
  • Ensure data from Qualtrics is integrated seamlessly into Tableau for reporting purposes.
  • Handle data validation, reconciliation, and integration with other internal platforms.
• Collaboration & Communication :
  • Work closely with business analysts, data scientists, and other stakeholders to understand data requirements and translate them into effective dashboard solutions.
  • Provide technical support and training to internal users on both Qualtrics and Tableau tools.

Required Qualifications:

• Experience :
  • 2+ years of experience in developing surveys, dashboards, and reports in Qualtrics and Tableau .
  • Strong proficiency in Tableau Dashboard development , including advanced features like calculated fields, data blending, and user-level security.
  • Hands-on experience with Qualtrics API , integrating data from Qualtrics into external systems (e.g., Tableau, databases).
• Technical Skills :
  • Proficiency in SQL and other data query languages to extract and manipulate data.
  • Strong experience with data visualization best practices in Tableau.
  • Knowledge of scripting languages like JavaScript and HTML for enhancing Qualtrics surveys and reports.
  • Experience with Qualtrics XM Platform and features such as Survey Flow, Piped Text, Custom Scoring, etc.
• Problem-Solving & Analytical Skills :
  • Ability to analyze complex datasets and provide meaningful insights through Tableau visualizations.
  • Strong troubleshooting skills to diagnose issues in both Qualtrics surveys and Tableau dashboards.
• Communication :
  • Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.

Preferred Qualifications:

• Familiarity with advanced Qualtrics features like Text iQ, Analytics iQ, or Actions.
• Experience in data warehousing , ETL processes, and large dataset management.
• Tableau Certification (Desktop or Server) or similar qualifications.

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