Print Support Specialist Job at SGS Consulting, Illinois

TjNTK0NabVZOdVhQcVhMQi9Ud3M5TVZ5
  • SGS Consulting
  • Illinois

Job Description

Job Responsibilities:

  • Daily support of network and workstation printers
  • Responds to customer support requests and ensures that they are resolved quickly, accurately, and professionally.
  • Escalates problems to a technician as necessary
  • Keeps the customer up to date on the progress of problem resolution  
  • Provides end users with detailed remote access knowledge and documents complete trouble shooting information
  • Provides regular account updates, to include information on fleet status and performance, to the Printer Fleet Manager or Integrated Account Manager
  • Responsible for on-site hardware & consumables inventory
  • Responsible for printer procurement as required by the customer
  • Responsible for printer hot swap inventory
  • Documents and reports all fleet meter reads
  • Maintains printer fleet tools/databases

Skills:

  • Will be responsible for printer installs, moves, toner delivery, and some basic printer triage
  • IT Help Desk Support experience (application & hardware support)
  • Technical Training & Certifications: HP Certifications

Education/Experience:

  • High School Diploma (or equivalent) with additional education preferred

Job Tags

Remote work,

Similar Jobs

Southern IL Crankshaft

Accounts Payable Clerk Job at Southern IL Crankshaft

 ...Overview We are seeking a detail-oriented and organized Accounts Payable Clerk to join our team in Red Bud, IL. In this role, you will play a crucial part in managing our financial transactions and ensuring that all accounts payable processes run smoothly. If you thrive... 

Jovie of North Texas

Recruiter Job at Jovie of North Texas

 ...and making a positive impact every day. Position Overview: Recruiter Jovie is seeking a Recruiter to help grow our team of exceptional...  ...data Attend and support monthly caregiver orientations (virtual and/or in-person) Collaborate with staffing and leadership teams... 

GreatAuPair LLC

Nanny Job at GreatAuPair LLC

-Getting girls dressed and ready -Make breakfast -Picking child up from the bus stop -Taking children to activities -Helping children with homework -House keeping - Running errands if needed while kids are in school -traveling

Disinfectant Solutions of Atlanta

Part-Time Custodial Worker Job at Disinfectant Solutions of Atlanta

 ...Disinfectant Solutions of Atlanta, a leader in public facilities maintenance, is excited to announce a part-time job opening for the position of GDOT Laurens (weekend) staff. This position is integral to maintaining the cleanliness and usability of traffic facilities under... 

Octal IT Solution LLP

UI/UX Designer Job at Octal IT Solution LLP

# Design and deliver intuitive, user-centered, and visually appealing interfaces for web and mobile applications. # Conduct user research...  ...across multiple devices and platforms. # Stay updated on UI/UX trends, tools, and best practices to enhance user experience....