Symmetrio is actively seeking an Application Support Analyst on behalf of our client, a large government organization in Philadelphia, PA. In this role you will lead the implementation of a change management tool for Oracle E-Business Suite (EBS). This tool will automate code migration processes, enhance development efficiency, and reduce human error. This candidate will also manage the installation, configuration, and testing of the tool while collaborating with system administrators and technical teams to ensure seamless integration.
This is a fully remote engagement lasting 6 months to 1 year, with a salary range of $115,000 to $130,000.
Lead the implementation of a change management tool for Oracle E-Business Suite (EBS) to automate code migration and reduce errors.
Define project milestones, manage timelines, and ensure deliverables are met.
Configure and maintain system connections across all ERP environments.
Install, configure, and optimize system components, including the application database, central agent, and administration client.
Develop and execute system testing and User Acceptance Testing (UAT) to ensure functionality and reliability.
Provide hands-on training for system administrators and developers, while creating detailed technical documentation.
Oversee the transition to production, ensuring a seamless rollout and post-implementation support.
Conduct regular system health checks and implement process improvements to maintain optimal system performance.
Bachelor's degree in Computer Science, Information Technology, or a related field.
Minimum of 5 years of experience in system administration, application support, or related roles.
Hands-on experience with Oracle E-Business Suite (EBS) and ERP system integrations.
Strong knowledge of data migration processes, ensuring data accuracy and security.
Proven expertise in system testing, UAT, and troubleshooting technical issues.
Experience managing technical projects, including planning, resource allocation, and risk mitigation.
Proficiency in configuring system connections and maintaining ERP environments.
Familiarity with change management processes and tools, preferably Quest STAT or similar.
Excellent verbal and written communication skills, with the ability to engage technical and non-technical stakeholders.
Strong problem-solving skills with the ability to develop effective solutions.
Ability to design and deliver end-user training and create comprehensive documentation.
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