Job Description

Job Description and Duties

The first review of applications will take place on April 18, 2025 and every Friday thereafter until postions are filled.

The California African American Museum (CAAM) seeks enthusiastic and reliable Gallery Guides (Guide II) to join its Visitor and Community Engagement team. Gallery Guides serve as the public face of the museum, helping to ensure a welcoming, engaging, and informative experience for all guests.

Under the supervision of the Guide Supervisor, Gallery Guides rotate between the information desk, galleries, and office-based assignments to support a range of interpretive, educational, and operational functions. Responsibilities include greeting and orienting visitors, facilitating exhibition tours and gallery dialogue, assisting with public programs and workshops, responding to inquiries, and ensuring the environment reflects CAAM’s standards of accessibility, care, and cultural integrity. Gallery Guides also contribute to the development of learning materials, document visitor engagement, and support the smooth daily operation of the museum.

This is a dynamic public-facing role that requires strong communication skills, cultural awareness, and the ability to work both independently and collaboratively. Ideal candidates are adaptable, dependable, and excited to support CAAM’s mission to present and interpret the art, history, and culture of African Americans. We especially encourage veterans and persons with disabilities to apply. Visit our website at to learn more about us.

CAAM is located in Los Angeles, South of Downtown Los Angeles within Exposition Park. This position is temporary-intermittent, working a maximum of 1000 hours per fiscal year. The work schedule will be set during the museum's regular business hours, seven days per week, from 10:00 am - 5:00 pm, except Thanksgiving, Christmas and New Year's day. Schedules are determined based on museum needs, including public hours, weekends, and special events.

Visit our website at  caamuseum.org to learn more about us.

You will find additional information about the job in the .

Working Conditions

PLEASE REFER TO DUTY STATEMENT IN THE WORK ENVIRONMENT SECTION.

Special Requirements

The selected candidate will be required to submit to pre-employment hiring clearances which include the following: Department of Justice Livescan fingerprint and medical testing for tuberculosis, within three business days of receipt of a conditional offer of employment.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Proficiency in personal computer operations, including electronic spreadsheets, schedules, database activity, and word processing.

• Proficiency in project assistance, record-keeping, and report support.

• Work efficiently and effectively under pressure, prioritizes tasks, and maintain a high level of productivity.

• Ability to effectively understand and contribute to the department's mission.

• Assist in multiple projects; track information; follows institution's policies to comply with state policies and procedures.

• Maintain effective work relationships to contribute to a healthy work environment.

• Demonstrates a high level of professionalism and interpersonal skills.

• Excellent verbal communication skills.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

HEALTHY WORKPLACE/HEALTHY FAMILIES ACT PAID SICK LEAVE

An employee who works for 30 or more days within a year is entitled to paid sick leave. Employees will earn 24 hours of sick leave each calendar year. An employee can use accrued sick leave beginning the 90th day of employment. Unused sick leave does not carry over and is not eligible for cash out at the termination of employment. Employees appointed on a temporary intermittent basis are not eligible for health, dental or vision benefits.

Free parking is available to employees. The building is within close distance to public transportation, including the Metro Expo Line and a variety of restaurants.

TEMPORARY INTERMITTENT

Temporary Intermittent employment is irregular hourly employment that is less than full time each year. It is used to provide a trained work force available on an "on-call" basis to supplement a department's full-time staff in handling peak workloads.

Temporary Intermittent employees are not appointed from a civil service employment list. Employees are scheduled for less than six months, if employed on a daily basis, or less than 1,000 hours in a given fiscal year (July 1 - June 30), if employed on an hourly basis. Temporary intermittent employees do not serve a probationary period, or gain civil services status.

Temporary Intermittent employees serve at will which means, TI's are free to terminate their employment at any time, with or without reason. Likewise, the department also has the right to terminate Temporary Intermittent (TI) employment at any time, with or without reason.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - Please refer to Statement of Qualifications section of the bulletin.

Job Tags

Hourly pay, Full time, Temporary work, Interim role, Christmas work, New year,

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