IT Software Expertise w/ EA Expertise Job at Be Epic, LLC, Atlanta, GA

TW5hN0NKNlZOdXJKcFhIRTlUSXUvc0ovMHc9PQ==
  • Be Epic, LLC
  • Atlanta, GA

Job Description

Profile Summary

A highly organized and tech-savvy Virtual Assistant with a strong foundation in IT software support and executive-level administrative assistance. Proven ability to streamline workflows, manage executive calendars, and support software systems across startups, agencies, and enterprise teams. Combines technical know-how with top-tier organizational and communication skills to support business operations seamlessly.

Core Competencies

IT & Software Support

  • Software troubleshooting (Windows, Mac, SaaS platforms)

  • Cloud tools (Google Workspace, Microsoft 365, Slack, Zoom)

  • CRM & Project Tools (HubSpot, Salesforce, Asana, Jira, Notion)

  • Data entry, analytics dashboards, and automation via Zapier, Airtable

  • IT onboarding/offboarding processes

  • Basic scripting (e.g. Python, HTML/CSS, or SQLif applicable)

Executive Assistant Duties

  • Calendar & inbox management for C-level executives

  • Travel planning & expense reporting

  • Meeting coordination, minutes, and follow-ups

  • Confidential document handling & file organization

  • Presentation & report creation (PowerPoint, Google Slides, Canva)

  • Internal & external communication handling

Tools & Platforms

  • Communication : Slack, Zoom, MS Teams

  • Productivity : Notion, Trello, Asana, ClickUp

  • CRM/Operations : Salesforce, HubSpot, Monday.com

  • IT/Software : Google Admin Console, LastPass, Zendesk, Jira

  • Automation : Zapier, Make.com, Airtable

  • Documents : Google Docs/Sheets/Slides, MS Office Suite, Adobe PDF Tools

Professional Experience (Template Sample)

Virtual Assistant | Freelance | 2022Present

  • Provide IT support for remote teams, including onboarding/offboarding, email configurations, and access management.

  • Manage executive schedules, book meetings across time zones, and prepare executive briefings.

  • Automate reporting processes using Airtable, Zapier, and Google Sheets.

  • Drafted standard operating procedures (SOPs) for both technical workflows and admin processes.

Executive Assistant to CTO | Tech Startup | 20202022

  • Supported CTO and development team with calendar management, product launch schedules, and sprint planning documentation.

  • Managed Jira ticket queues, updated Confluence pages, and handled team onboarding.

  • Coordinated investor and stakeholder meetings, created pitch decks and maintained NDA files.

Job Tags

Freelance, Remote job,

Similar Jobs

Focused HR Solutions

Helpdesk Analyst 8-11 Job at Focused HR Solutions

 ...controls. DAILY DUTIES / RESPONSIBILITIES: ALL WITHIN PROJECT SCHEDULES AND OTHER DEFINED DEADLINES: Provide support with help desk calls resolving approximately 30% of the tickets averaging 6-10 tickets daily Provide technical support to ongoing projects... 

RES Consultant Group

Tax Manager, CPA - CPA Firm (JR979703) Job at RES Consultant Group

 ...Nationally ranked CPA firm is hiring HYBRID tax professionals who have experience working in one or all of the following client industries; Construction, Real Estate, Pro Athletes, Manufacturing or Distribution. This a great opportunity to advance your tax career in this... 

K.A. Recruiting, Inc.

Psych Nurse Practitioner or PMHNP Job at K.A. Recruiting, Inc.

PSYCH NURSE PRACTITIONER OPPORTUNITY ON FLORIDA"S PANHANDLE full time, permanent position extremely competitive pay excellent benefits PMHNP certification required Great location in Florida"s capital area known for its trade, agriculture, parks, and gardens DON"T... 

CareOne Senior Care

Entry Level Senior Care- Sales & Marketing Associate Job at CareOne Senior Care

 ...your current job? Possibly looking for a new career and or a new challenge? What about an opportunity to use your Pharmaceutical, Healthcare, or related sales skills you have acquired in a fast growing, new, and exciting industry? If this might be you or someone you know... 

Boston Medical Center

Sterile Processing Technician - Per Diem Job at Boston Medical Center

At Good Samaritan Medical Center, we are committed to improving the health of our communities by delivering exceptional, personalized health care with dignity, compassion and respect. Our continued focus on the patient experience informs our caregivers on how to provide...